The Store Support Centre (SSC) is our Walmart Home Office
The dedicated team in Mississauga, Ontario supports our 400+ stores, distribution centres and our growing eCommerce business in delivering our promise to help customers save money and live better.
Five things you don’t know about our SSC
Roles at the SSC
Merchandising
Our Merchandising team knows what’s new and now, and which classics should always be on the shelves. They spend their days seeking out the highest quality products at the best value, partnering with our vendors to negotiate the best deals, and passing the savings onto our customers.
Replenishment
Our replenishment team works with buyers, suppliers and store operations to ensure we source products locally and globally, and how best to get those products to our customers. They are also forward thinkers, forecasting months into the future so we have the right products in store at exactly the right time.
eCommerce
Our eCommerce team benefits from the resources of the world’s largest retailer and the innovative spirit of a start-up.
At the forefront of digital excellence, our team explores new online trends and technologies to better connect our customers to the products they need – faster, easier and with more convenience; whether they’re shopping online, via marketplace, or through click and collect (omni-channel). Join us in redefining the next generation of eCommerce.
"Everyone really takes an ownership mentality here - I’m encouraged to take risks every single day."
—Adam A. – eCommerce Associate
Technology
Our technology teams are why we are leaders in digital retail innovation.
Our inhouse incubator, Walmart Labs, is where these teams work together to create the big ideas and build the tools and products to make them a reality. These teams are leveraging digital resources from around the Walmart world and having fun being at the forefront of something new and awesome.
Finance
Our finance team is a crucial part of our success, using the latest techniques in analytics, business process engineering, strategic sourcing, and audit to drive extraordinary efficiencies in financial management. Our finance associates are essential in maintaining Walmart Canada’s legacy as the country’s most trusted retailer.
Retail Operations
A dedicated group of associates, our retail operations team is focused on supporting our stores. They provide expertise across a wide range of areas including; work force management, innovation, project management, process improvement, loss prevention, communications and customer service. Their work ensures our stores are setup and supported so they’re able to deliver the incredible service that customers have come to expect at Walmart.
3 Metre Rule – this is a principal going back to Sam’s first store: if you’re within 3 metres of a customer or associate, we always smile & say hello!
Marketing
Our marketing associates are the team behind our iconic Walmart brand. These talented and driven marketeers work their magic across digital marketing, customer insights, creative, media planning and marketing communications. Their expert skills help us all understand our customers and their needs with impressive clarity.
People
Our People Team is a dedicated group of associates that work across the business championing our unique culture, making Walmart Canada a great place to work. These professionals live the values every day, by supporting our associates in achieving their full potential.
Corporate Affairs
The Corporate Affairs team is responsible for community giving, sustainability, government and media relations. The team champions Walmart’s mission to help Canadians live better by building strong communities, reducing our environmental footprint and saving customers money. As part of their mission, the team communicates with key strategic audiences, including government, media and third party stakeholders in an effort to advance Walmart’s reputation. They also work alongside internal business teams as a consultant, a strategic partner, and communications experts.
Our monthly townhall meeting is our chance to share exciting news, to celebrate our successes, and (of course!) to perform the legendary "Walmart Cheer".
Legal & Compliance
Our legal team advises the business on critical business matters, with a focus on innovative legal solutions. They provide the guidance to ensure we are living our culture of integrity. They provide strategic recommendations, research and advice to ensure the business has the information and direction we need to succeed.
Supply Chain
With one of the biggest and most complex supply chains in Canada, we’re at the forefront of supply chain innovation. Our expert associates work across the business supporting our stores and our growing eCommerce business. If you’re excited by the challenge, you’ll enjoy being part of the team that makes Walmart one of the world’s most sustainable supply chains in the industry.
Real Estate & Format Development
Our Real Estate & Format Development teams plan, design and renovate our stores while keeping sustainability and the environment at the forefront. They also analyze how our customers navigate and shop in our stores to ensure the layout of our departments and products are helping our customers have the most efficient, positive shopping experience. This team keeps our bricks and mortar presence fresh and modern.
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