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(CAN) Lead Specialist, Facilitator, Learning and Development


Laval, Canada
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05/15/2025 Temporary (Fixed Term) R-2177882

Position Summary...

This role is a fixed term 12 months contract opportunity.

The Lead Specialist, Walmart Academy Facilitation delivers comprehensive learning content virtually and in-person, focusing on strategic, leadership, and complex training. This role supports facilitator development, maintains strong business relationships, and ensures alignment with corporate strategies.

What you'll do...

The Lead Specialist, Walmart Academy Facilitation prepares and reviews training documentation, incorporating internal and external information and trends. Time is spent in the operational environment to understand business processes, obstacles, and the needs of end users. This role ensures effective session flow, generates participation, tailors presentations to participant needs, and uses relevant storytelling to engage and inspire.

Influence and feedback are key components, utilizing system-driven student tracking, feedback from leaders, and observed behaviors to assess and track progress. Data is used to confirm learner readiness and communicate program effectiveness to stakeholders. The role may also support the development of learning dashboards and share best practices.

This position confirms that learners meet performance criteria, collaborates on root cause issues, and plans continued development. It provides factually based feedback to coaches and escalates concerns as needed. It also creates and maintains strong relationships with business partners.

The Lead Specialist displays passion and energy while facilitating, using broadcast voice techniques and creative engagement methods. Staying current with trends in education and training, this role aligns content with corporate strategies and supports the onboarding and development of other facilitators. Proactive management of administrative requirements, system upkeep, and program maintenance is essential.

Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2075 Boul Chomedey, Laval, QC H7T 0G5, Canada

Are you currently a Walmart associate?

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