Position Summary...

***Part-Time Directs Store Delivery (Receiving) and Claims Associate***

CLAIMS:
To obtain proper credit from all Vendor Partners and control Inventory through proper merchandise handling procedures according to company guidelines while providing exceptional customer service to vendor partners, associates, as well as with customers while on the sales floor.
DSD RECEIVING:
Working as a Directs Store Delivery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Directs Store Delivery Associate coordinates and efficiently processes direct and local merchandise for delivery to the salesfloor in order to ensure a positive shopping experience to drive customer loyalty. If you are looking for an exciting job in customer service or retail, working as a Directs Store Delivery Associate may be a great fit for you!

What you'll do...

CLAIMS:

1. Assists in Shrink prevention by scanning all damaged and stolen merchandise in a timely manner.
2. Maintains all up-to-date returns, vendor return requests (RA), recalls, paperwork, packing and shipping and ensuring they are completed in a timely manner and within any deadlines as per Company guidelines.  Handle all SORT, and Global Donation Merchandise
3. Ensuring safety practices are being followed continuously. i.e., chemicals are properly disposed, claims area is kept neat, clean and free of hazards, proper ladder usage and lifting techniques.
4. Monitors merchandise being returned through claims and protect assets by ascertaining proper process and handling in regard to shrink, in order to keep charge backs to a minimum. Recording and monitoring returns and shrink wins within the store.
5. Maintains up to date knowledge about Company policies, guidelines and processes regarding the handling of damaged and recalled merchandises and ensures all New Store Programs and systems are implemented and followed on a continuous basis.
6. Ensures that the Return Manual is being followed through keeping claims current, keeping charge backs to a minimum and ensuring Vendor Return Request Forms are completed for all claims over 45 days old.
7. Completes all GM CVP (Customer Value Program)
8. Provides support to Office Support Associate (OSA) and Directs Store Delivery Associate as required.

DSD RECEIVING:

1. Ensures high-ticket merchandise is properly secured in a designated location.
2. Processes direct and local shipments promptly, including OMNI merchandise, and alcohol and receiving of warehouse trailers.
3. Trains other DSD Associates to follow all receiving area processes.
4. Ensures a clean receiving area by preparing returns, claims, MTR'S for prompt shipment with all necessary documentation.
5. Follows and promotes safety rules for lifting procedures, box blades, pallet jacks, ladders etc.
6. Works closely with the Operations Manager, Office Support Associate to effectively correct any problems or discrepancies.
7. Safeguards backdoor and key controls to ensure compliance with Company guidelines.
8. Follows guidelines for cold chain compliance to ensure quality assurance including documenting all necessary information on the Receiving Temperature Log / Sure Check App.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3195 26Th Ave N, Lethbridge, AB T1H 5P3, Canada

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