Position Summary...

Walmart Connect is seeking an experienced Account Manager to build successful client-advertiser relationship through an understanding of the client’s business, expectation management and ensuring campaign strategies and tactics deliver on the clients’ needs. The successful candidate will be comfortable bridging Walmart Connect’s omni-channel portfolio of tactics to deliver a comprehensive media strategy clients.

In this role, you will be responsible for a key retail category within a growing and developing team of Account Managers. They will play a pivotal role in driving operational excellence and providing advertisers the best service. The Account Manager will have extensive client/relationship management background, with a proven track record of surpassing expectations.

What you'll do...

• Manage advertiser campaigns and revenues for a select key category. Build strategic campaign recommendations based on deep understanding of brands business goals and marketing objectives
• Lead the campaign kick-offs, creative process, measurement workflow, and performance discussions with clients.  
• Provide technical guidance on campaign specifics and work through troubleshooting/conflict resolution.
• Partner closely with campaign management on campaign activation, trafficking & optimizations.
• Manage sales pipeline with Client Partner by entering all campaigns and campaign details throughout the sales process into CRM system accurately and timely through to ensuring billing occurs
• Collaborate with Ad Operations, Ad Sales, and Creative Ops teams ensuring high quality of campaign execution, working within team service level agreements
• Use analytics to build and present campaign reports and share actionable insights and recommendations to support advertiser’s strategy to drive incremental revenue.

Qualifications: 

• College or University diploma in Marketing or equivalent 
• 3+ years experience in Customer Success or Account Management in digital media  
• 3 + years experience managing clients and relationships
• Project Management experience 
• Broad knowledge of all media channels with digital focus 
• Familiarity with campaign evaluation metrics and media buying 
• Excellent written and verbal communication skills
• Working knowledge of analytics tools

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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