(CAN) Director, Facilities Management
Mississauga, Canada Real Estate & Format Development
Position Summary...
The Director, Facilities Management / Facilities Maintenance is responsible for leading enterprise-wide facilities maintenance programs and building systems services to ensure safe, compliant, reliable, and cost-effective operations across Walmart Canada’s portfolio.This role provides strategic and operational leadership over facilities inspection planning, preventive maintenance, HVAC/R and emergency systems performance, vendor and contractor governance, and large-scale capital and operating budgets. The Director delivers results through a combination of internal teams and external partners, driving continuous improvement in facilities systems, processes, and policies while ensuring regulatory compliance and operational excellence.
What you'll do...
Facilities Maintenance & Preventive Programs
Lead the planning, governance, and continuous improvement of portfolio-wide facilities inspection and preventive maintenance programs.
Ensure maintenance standards, schedules, and quality of execution are consistently met across all sites.
Validate work quality and outcomes to support safe, reliable building operations.
Building Systems Performance & Compliance
Oversee the performance and reliability of critical building systems, including HVAC/R and emergency management systems.
Ensure compliance with applicable laws, regulations, codes, and internal standards through disciplined review, inspection, and follow-up.
Reduce critical equipment downtime and improve system uptime through proactive maintenance strategies.
Financial Leadership & Cost Optimization
Own budget planning, approval (within authorization), and management for approximately $200M in capital spend and $175M in operating spend.
Partner with Operations and Home Office teams to prioritize investments and balance cost, risk, and performance.
Identify cost optimization opportunities, review discrepancies, and mitigate potential financial or compliance risks.
Support accurate and timely business reporting related to facilities spend and outcomes.
Vendor & Contractor Governance
Lead the optimization and governance of the vendor and contractor base.
Define scopes of work, negotiate commercial terms, and establish performance KPIs and quality standards.
Monitor vendor performance, ensure SLA and regulatory compliance, and drive continuous improvement.
Systems, Process & Policy Improvement
Identify opportunities to improve facilities systems, processes, and policies through benchmarking and best-practice analysis.
Develop and influence change initiatives in partnership with cross-functional stakeholders.
Support the adoption of new technologies and digital solutions that enhance facilities performance and efficiency.
People Leadership & Talent Development
Build, lead, and develop high-performing, inclusive facilities teams.
Diagnose capability gaps and lead talent selection, development, and succession planning.
Coach and mentor leaders while fostering a strong culture of integrity, ethics, and accountability.
Qualifications:
Bachelor’s degree in Business, Engineering, or a related field and 5 years of experience in engineering, construction management, facilities maintenance, HVAC/R, or a related area
OR7 years of relevant experience in lieu of a degree.
At least 1 year of people leadership or supervisory experience.
4–6 years of experience preparing, managing, and executing operating and capital budgets.
Ability to travel domestically to multiple facilities, including overnight and consecutive overnight stays, as required (international travel may be required depending on scope).
Measures of Success
- Preventive maintenance completion and quality score
- HVAC/R uptime and critical equipment downtime
- Compliance audit/inspection results and closure time
- Vendor SLA performance and quality defect rate
- Budget performance (OpEx/CapEx) and cost optimization savings
- Response time to facilities incidents and escalations
- Associate safety and incident reduction related to facilities
Leadership Expectations:
Respect the Individual:
Builds high-performing teams; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all.
Creates a discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities; builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments; supports strategies and drives initiatives that attract and retain the best talent.
Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.
Acts with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by taking action to advance opportunity, sustainability, community, and integrity (e.g., creating fair opportunities for associates and suppliers, driving local giving efforts).
Ensures that teams follow the law, our code of conduct and company policies; promotes an environment where associates feel comfortable sharing concerns, and models our culture of non-retaliation; listens to concerns raised by associates and takes action, and enables others to do the same; holds self and teams accountable for achieving results in a way that is consistent with our values.
Acts as an altruistic servant leader and is consistently humble, self-aware.
Serve our Customers:
Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and acting with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.
Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.
Strive for Excellence:
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, and fosters an environment that supports learning, innovation, learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 Argentia Rd, Mississauga, ON L5N 1P9, CanadaAre you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
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