Position Summary...

The Senior Analyst, Site Merchandising oversees the planning, execution, and optimization of site experiences, enhancing the customer journey to drive engagement and conversion. This role collaborates with internal teams to create a seamless online shopping experience and improve site performance.

What you'll do...

The Senior Analyst, Site Merchandising designs and executes site experiences, ensuring alignment with core customer messages. This position may brief delivery teams and manage program elements from strategy to deployment. Researching and documenting best practices for digital and mobile experiences, the Senior Analyst also develops plans to highlight key priorities across the digital customer journey.

This role analyzes and improves the customer's path to purchase, managing site taxonomy, navigational elements, and customer messaging based on site data. Understanding customer search behavior, the Senior Analyst optimizes search result pages to improve conversion through visual navigation, filters, synonyms, and redirects. Additionally, defining and setting up category-specific attributes and product recommendations may be required.

Performance monitoring and analytics are critical, with the Senior Analyst implementing optimizations based on data-driven analysis. Leveraging various data sources, this role constantly seeks to enhance customer satisfaction. Supporting the development of testing and experimentation plans, the Senior Analyst iterates on site experiences to enhance engagement continually.

The Senior Analyst partners with internal teams, such as merchandising, marketing, and SEO, to improve processes and identify opportunities. Effective communication and interaction with leaders across all functional areas ensure the ongoing assessment and improvement of the site's strategic direction and execution.

Qualifications

• 2+ years related experience in Merchandising, Site Merchandising, eCommerce or a related field
• Experience with analytical tools like Adobe Omniture, Looker and Tableau are an asset
• Strong customer obsession focused on building the right site experience for our customer
• Analytical and process-oriented, comfortable making data-driven decisions
• Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary

Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

The pay range for this position is $74 000,00 - $101 750,00. Pay will be determined based on relevant experience.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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