Position Summary...

The Senior Manager, Business Operations eCommerce leads the development and execution of strategic initiatives for eCommerce operations, encompassing planning, implementation, and optimization of omnichannel solutions to enhance customer experience, drive operational efficiency, and achieve business objectives.

What you'll do...

The Senior Manager, Business Operations eCommerce plays a pivotal role in shaping and advancing our eCommerce Store Fulfilled (Omni) strategy. This highly cross-functional and analytical role is responsible for developing the long-range roadmap, driving strategic planning processes, and identifying new opportunities to accelerate omni-channel growth.

Key Accountabilities:

Strategic Roadmap & Planning

• Develop and maintain the long-range strategy and planning framework for Online Grocery and Store Fulfilled, informed by industry insights and cross-functional inputs
• Scope and prioritize initiatives to meet strategic and financial goals, ensuring the roadmap delivers increasing value over time
• Lead the 5-year Long-Range Planning (LRP) and Annual Operating Plan (AOP) processes, collaborating with Real Estate, Merchandising, Technology, Operations, and Finance to quantify investments, savings, and benefits, and facilitate trade-off decisions

Performance Management & OKRs:

• Align and report on Store Fulfilled OKRs, identifying risks and proposing offset strategies
• Collaborate with cross-functional teams and other Walmart markets to influence targets and their trajectory
• Partner with Customer Insights to measure market share and benchmark performance against industry standards

Store Network Strategy

• Own the store fulfilled forecast, including market-specific views, with input from Operations, Finance, and Omni Innovation
• Collaborate with Implementation teams to validate anomalies, risks, and market conditions
• Develop targeted strategies for specific store clusters (e.g., urban, regional, rural), identifying actionable opportunities and driving initiatives forward

Market Intelligence & Competitive Analysis

• Conduct ongoing assessments of the competitive landscape, sharing insights and strategic recommendations with the broader team
• Monitor consumer trends, competitive positioning, and market dynamics to identify risks and opportunities

Leadership Engagement & Strategic Enablement

• Facilitate regular strategic planning sessions and workshops with the leadership team
• Maintain centralized tools and references to support team alignment and execution
• Support executive-level presentations and communications related to strategy

Qualifications:

• University degree (MBA preferred)
• 5-7 years experience leading strategic planning cycles

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argenita Rd, Mississauga, ON L5N 1P9, Canada

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R-2318204