Position Summary...

Senior Manager, Program Management will oversee and optimize program delivery systems, ensuring continuous improvement and innovation to drive long-term growth. This role manages a team of professionals, ensuring efficient and effective operations.

What you'll do...

The Senior Manager, Program Management is responsible for enhancing the online customer experience by ensuring end‑to‑end item transactability, fulfillment eligibility, and operational readiness across Walmart Canada’s eCommerce platform. As a subject‑matter expert in eCommerce fulfillment and item eligibility logic, this role provides strategic guidance to partners across the business and identifies new opportunities to accelerate omni‑channel growth. The Senior Manager partners closely with Merchandising, Supply Chain, Catalog, Product, eCommerce Operations, and Technology teams to unlock online sales, strengthen operational discipline, and ensure items are correctly enabled throughout the end-to-end item lifecycle.

Working cross‑functionally, the role drives efforts to expand and optimize assortment across all omni‑channels by ensuring items are accurately configured and enabled for each applicable fulfillment channel. The Senior Manager leads the identification, prioritization, and resolution of systemic issues that impact item availability, fulfillment eligibility, and customer experience across digital and omni‑channels.

The Senior Manager leads the strategic development and execution of initiatives that enhance customer experience and improve operational efficiency within store‑fulfilled and omni‑channel models. The Senior Manager develops project roadmaps aligned to long term organizational goals and business OKRs, and provides regular, executive‑level progress updates to senior leadership.

Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

The pay range for this position is $109 400,00 - $150 480,00. Pay will be determined based on relevant experience.

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L’échelle salariale pour ce poste est de 109 400,00 à 150 480,00. La rémunération sera déterminée en fonction de l’expérience pertinente.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argenita Rd, Mississauga, ON L5N 1P9, Canada

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