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(CAN) Senior Specialist, Marketing & On Demand Driver Onboarding

Mississauga, Canada

Retail Hourly

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Walmart stores are at the heart of the local community

As an associate, you’ll be the welcoming face our customers see each time they visit our stores. You offer that helping hand and keep our shelves full of the great products that our customers want and expect so that they come back time after time.

At Walmart, you’ll be part of a team working together to deliver exceptional customer experiences and helping Canadians save money to live better.

  • Job Type: Regular/Permanent
  • Schedule: Morning, afternoons, evenings, nights

Success Profile

What makes a successful (CAN) Senior Specialist, Marketing & On Demand Driver Onboarding at Walmart? Check out the top traits we’re looking for and see if you have the right mix.

  • Flexible
  • Helpful
  • Good Listener
  • Team Player
  • Communicator
  • Positive

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Benefits

  • Healthcare

  • Dental*

  • Life Insurance*

  • Paid Vacation*

  • Advanced ED

  • Store Discount

  • EQ Health

  • Special discount days

*To be based on hours or employment status (i.e., Full -Time/Part-Time)

Responsibilities

(CAN) Senior Specialist, Marketing & On Demand Driver Onboarding


Mississauga, Canada
Retail Operations
12/20/2023 Regular/Permanent R-1712681

Position Summary...

The Sr. Specialist, Marketing & On Demand Driver Onboarding, leads in the execution of the Spark Driver marketing strategy to grow the independent contractor driver pool on the Spark Driver app. Their responsibilities include researching, developing, and implementing online advertising, job listings, SEO, referral incentives, onboarding communications, and informational videos. They are also accountable for updating and improving the Spark Driver website and application portal, as well as providing support to potential drivers applying to the program. They will work cross-functionally across the business with teams in Canada and the United States.

What you'll do...

Lead the execution of the Spark Driver marketing strategy to grow the independent contractor driver pool on the Spark Driver app. Implementation of the strategy includes developing new resources, content, and processes (including integration of new marketing channels) throughout the shopper and driver conversion funnel.

Own driver onboarding for the Spark Driver platform. Develop and implement driver recruitment campaigns targeted to specific regions. Monitor the number of applicants and conversion status for each campaign, adjusting the strategy and taking actions to increase number of applications and conversion effectiveness. Provide bilingual (French and English) support to applicants to answer inquiries and concerns.


Drive sign-ups to the Spark Driver platform by publishing advertisements and job listings on prominent networks targeting those seeking gig opportunities. Monitor weekly conversion rates and cost per acquisition to determine the most cost-effective channels at a regional zone level. Determine what channels perform best in each region on a week-over-week basis to get the best ROI.

Improve the driver application experience by identifying enhancements to the application portal and working with the technology team to prioritize and implement enhancements. Update the Spark Driver website and app store listings, providing drivers with informative content to encourage and assist onboarding.Perform search engine optimization (SEO) for the Spark Driver website and in app stores by optimizing for branded and non-branded terms to show up at the top of search results.

Create and implement an onboarding communications framework and content to prod drivers through the onboarding funnel to increase conversion rates.

Design and deploy referral incentives to prompt drivers to spread the word and recruit others using their own social networks. Test and learn by launching different incentives to optimize for the highest ROI.

Create informational video content to provide drivers with helpful information on “what to expect” and help them prepare for shopping and delivering on the Spark Driver App.

Qualifications

  • Bilingual in English and French.
  • Bachelor of Commerce or Business Administration, MBA or BA in Marketing.
  • Experience in eCommerce platforms and product development.
  • Experience in Digital Marketing.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 ARGENITA RD, MISSISSAUGA, ON L5N 1P9, Canada

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R-1712681-1
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