Position Summary...

This role is responsible to improve online product content quality by executing the content roadmap, supporting AI-driven data enrichment, and collaborating with cross-functional teams. Promote adoption of content standards, analyze performance metrics, and help automate catalog data processes to drive business results

What you'll do...

• Drive Content Quality improvement initiatives
  • Help define and execute the content roadmap established by eCommerce leadership
  • Assist to drive cross-functional initiatives to continuously improve online product content
  • Support AI-driven content data enrichment models to enhance product listings, fill data gaps, and standardize product information
  • Collaborate with legal, compliance, and technology teams to ensure regulatory alignment and risk mitigation in data management

• Promote the adoption of Content Quality Scorecards and Content Style Guides across vendors, sellers, merchants and key account managers
  • Partner with merchants and key account managers to develop internal technical knowledge of Content Quality
  • Manage vendor relationships by educating about the importance of content quality and item maintenance and onboarding within the Walmart ecosystem

• Conduct analytics, generate Content Quality reports and measure KPIs
  • Analyze and report on content quality score metrics providing vendors and sellers with actionable insights into how their products are performing in the catalog
  • Measure the impact of catalog data health improvements on key business outcomes, such as increased search relevance, improved facet navigation, conversion, etc.

• Support process optimization and automation initiatives
  • Partner with Product, Data Science & Engineering in the automation of solutions for catalog data cleanup, validation and enrichment utilizing GenAI and machine learning to minimize manual data handling
  • Maintain and update documentation for process changes, SOPs and training materials
  • Define content ranking rules and runs quality checks to ensure ranking rules are properly working

Leadership Expectations:

Respect the Individual:
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

Qualifications:

• Prior Experience in merchandising or eCommerce an asset
• Minimum 1 year experience in an analytics role
• Excellent communication skills; proficiency in KPI analysis and reporting insights to business stakeholders
• Ability to prioritize and manage multiple projects with exceptional attention to detail

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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