Position Summary...

The Senior Analyst, Process Improvement supports and advances process improvement projects across various operational areas, ensuring alignment with overall business strategies. This role involves cross-functional collaboration, data analysis, and implementation of innovative solutions to enhance performance and efficiency.

What you'll do...

The Senior Analyst, Process Improvement identifies opportunities for service and performance enhancements through in-depth research, data analysis, and feedback. This position may conduct root cause analysis to resolve systemic issues and support the development and implementation of solutions aligned with strategic objectives. The role also involves defining business requirements, designing proof of concepts, and planning rollouts for both process and technology implementations.

Responsibilities include investigating and testing new technologies to address operational gaps, working cross-functionally with internal and external partners to meet project milestones, and developing process documentation. The Senior Analyst may also assist in creating and improving operational metrics and service levels to measure productivity and customer satisfaction. Providing expertise for training materials and facilitating training sessions where required is also part of the role. The Senior Analyst will administer and maintain system settings across multiple replenishment platforms, as well as data flows to support automation and system health.

In addition, the Senior Analyst supports the strategy and development of processes, ensuring alignment with business goals and integration into the overall operational ecosystem. Advocating for best practices and leveraging cross-functional knowledge are key aspects, as well as building relationships with international counterparts to share and gather insights. The role may also involve managing change management strategies and providing ongoing support post-implementation to ensure sustained success.


Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

Qualifications:

• Bachelor’s degree in Supply Chain, Business Analytics, Information Systems, Computer Science, or related field (or equivalent experience).
• 2+ years of hands-on experience with workflow automation tools (e.g., Power Automate, Dataiku, or similar).
• Proficiency with SQL and experience working in data platforms such as Google BigQuery
• Strong analytical and problem-solving skills with the ability to translate large, complex data sets into actionable insights.
• Knowledge of data visualization tools (e.g., Tableau, Looker, Power BI) considered an asset.
• Ability to collaborate across business and technical teams to support automation and data integration initiatives.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deliver high-quality results under tight deadlines.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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