Position Summary...

This role leads the company’s privacy compliance, data protection, AI governance, and records management frameworks.

What you'll do...

The role oversees compliance related to privacy, records retention, data protection, and responsible and ethical use of AI, ensuring the company’s digital, CRM, multi‑channel, and personalization strategies incorporate privacy-by-design principles and support innovative, trusted customer experiences.

This position directs the strategic development, design, implementation, and execution of sustainable compliance programs, ensuring compliance with technical and regulatory standards through standard operating procedures, controls, inspections, audits, incident management, and performance analytics. This role will approve the qualifications and service standards of all service providers, including data processors and AI-enabled vendors, and contributes to continuous improvement measurements across various products and services to protect sensitive data and ensure compliance with applicable requirements.

This role drives privacy, data protection, AI, and related compliance risk identification and remediation with senior stakeholders. This role also prepares and delivers reports and presentations to senior leadership, identifying risks and obtaining operational support for compliance initiatives, including Privacy Impact Assessments (PIAs), data governance activities, and AI risk assessment outcomes.

In partnership with senior leaders across the business including Technology, Product, Digital, CRM, Legal, HR, and Health & Wellness, this role initiates the design, development, and implementation of systems, procedures, controls, and monitoring related to privacy, data handling, and compliance. The role defines success metrics for areas of responsibility and integrates them into core business metrics, monitoring and evaluating program processes to close compliance gaps and drive continuous improvement.

Building and deepening relationships with key senior management, the role embeds a tone from the top and accelerates Ethics & Compliance programs, integrating privacy and records management education, communications, alerts, and tools in collaboration with Ethics & Compliance, HR, and Legal teams.

This role articulates corporate positions on compliance matters to regulators and external agencies and, in partnership with Legal and Corporate Affairs as appropriate, directs involvement with regulators at federal and provincial levels to ensure compliance with all legal and privacy requirements.

This role develops external relationships and alliances that strengthen the company’s reputation within the compliance community, including those focused on privacy, data protection and AI governance, and leads regulatory outreach meetings to ensure that the company’s compliance programs, policies, procedures and reports are communicated in a persuasive, accurate, and understandable way, and that sensitive data is protected. The role monitors emerging compliance requirements and best practices- both in Canada and globally- and develops responsive strategies and implementation plans, ensuring compliance programs, policies, procedures, and reporting leverage global talent and resources where appropriate.

Qualifications:

• 12–15 years of progressively senior experience in privacy, data protection, records management, data governance, or related disciplines, with increasing responsibility for strategy, compliance, and organizational impact.

• Minimum 5 years’ experience as Privacy Officer or leading a privacy compliance function at a large global organization.

• Compliance leadership experience within the following industries:  IT, retail, health, e-commerce, or financial services is an asset.

• Certification by International Association of Privacy Professionals or a similar certification is an asset.

• Ability to manage complex projects and influence a broad range of internal and external stakeholders.

• Demonstrated experience designing, building, implementing and leading privacy compliance and Enterprise Risk Management frameworks.

• Strong knowledge of privacy laws and best-in-class privacy frameworks.

• Extensive experience in the areas of privacy by design, compliance management frameworks, risk management, records management, and data governance.

• Proven experience developing and governing enterprise-wide records retention and information management frameworks.

• Experience leading a team of subject matter experts.

• Strong executive leadership experience.

• Solid analytical and communication skills.

Leadership Expectations:

Respect the Individual:

Builds high-performing teams; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all.

Creates a discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities; builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments; supports strategies and drives initiatives that attract and retain the best talent.

Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by taking action to advance opportunity, sustainability, community, and integrity (e.g., creating fair opportunities for associates and suppliers, driving local giving efforts).

Ensures that teams follow the law, our code of conduct and company policies; promotes an environment where associates feel comfortable sharing concerns, and models our culture of non-retaliation; listens to concerns raised by associates and takes action, and enables others to do the same; holds self and teams accountable for achieving results in a way that is consistent with our values.

Acts as an altruistic servant leader and is consistently humble, self-aware.

Serve our Customers:

Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and acting with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, and fosters an environment that supports learning, innovation, learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.

The pay range for this position is $159,200.00 - $218,900.00. Pay will be determined based on relevant experience.

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L’échelle salariale pour ce poste est de 159,200.00 à 218,900.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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