Position Summary...

The Senior Manager, Account Management – Scintilla is a strategic commercial leader responsible for driving retention, expansion, and long-term value across a portfolio of Walmart supplier accounts. This role owns supplier relationships and ensures Scintilla’s insights and analytics solutions are embedded in core merchandising and growth decisions.

This leader serves as a trusted advisor, translating data into measurable business impact while delivering against portfolio revenue and adoption targets.

What you'll do...

The Senior Manager leads a defined book of business with accountability for portfolio performance, including retention, growth, and account health. This role delivers consultative, insight-led partnership that influences supplier strategy and strengthens Scintilla’s role as a critical growth enabler.

Strategic Account Leadership

• Own a portfolio of supplier accounts
• Build multi-level stakeholder relationships
• Develop and execute annual account plans aligned to supplier and category priorities.
• Lead business reviews demonstrating ROI, adoption metrics, and growth opportunities.
• Identify and drive cross-sell and expansion opportunities across Scintilla solutions.

Consultative & Commercial Ownership

• Translate Scintilla analytics into actionable recommendations influencing assortment, pricing, and category strategy.
• Proactively manage account health metrics, and churn risk mitigation.
• Elevate client engagement from platform usage to business outcomes and value realization.
• Drive measurable increases in adoption and value tracking to support expansion.

Client Enablement & Cross-Functional Leadership

• Oversee onboarding and ongoing enablement across platform modules, including training and strategic consultation.
• Partner with Category Management, Merchandising, Product, and Analytics teams to align supplier initiatives.
• Influence internal roadmap and process improvements based on client insights and market trends.

Operational Excellence

• Establish clear success metrics and track portfolio performance.
• Deliver executive-ready reporting demonstrating impact and revenue contribution.
• Operate effectively in a fast-paced, matrixed environment.

Qualifications

• 8+ years of experience in account management, category leadership, retail strategy, consulting, or data-driven commercial roles.
• Experience working with large-scale retailers or directly within a retail organization strongly preferred.
• Deep understanding of retail economics including sales, margin, inventory health, turns, and assortment productivity.
• Demonstrated success managing complex, enterprise-level accounts with revenue ownership.
• Strong executive presence with ability to influence senior stakeholders internally and externally.
• Experience translating data and analytics into actionable commercial strategies.
• Proven ability to build long-term strategic partnerships and drive measurable business growth.
• Strong commercial acumen with negotiation and renewal ownership experience.
• Highly collaborative, able to lead cross-functional initiatives in a matrixed organization.
• Entrepreneurial mindset with the ability to operate independently while driving structured account strategy.
• Exceptional communication, storytelling, and presentation skills.

Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

The pay range for this position is $109,400.00 - $150,480.00. Pay will be determined based on relevant experience.

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L’échelle salariale pour ce poste est de 109,400.00 à 150,480.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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