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(CAN) Front End Team Lead

Scarborough Village, Canada

Retail Hourly

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Walmart stores are at the heart of the local community

As an associate, you’ll be the welcoming face our customers see each time they visit our stores. You offer that helping hand and keep our shelves full of the great products that our customers want and expect so that they come back time after time.

At Walmart, you’ll be part of a team working together to deliver exceptional customer experiences and helping Canadians save money to live better.

Job Type: Regular/Permanent
Schedule: Morning, afternoons, evenings, nights

Success Profile

What makes a successful (CAN) Front End Team Lead at Walmart? Check out the top traits we’re looking for and see if you have the right mix.

Flexible
Helpful
Good Listener
Team Player
Communicator
Positive

Responsibilities

(CAN) Front End Team Lead

Scarborough Village, Canada Hourly Associates

09/02/2025 Regular/Permanent R-2287521

Position Summary...

Assists with the leadership of the Front End areas and department processes, responding to problems and inquiries and teach and training associates. Ensures a positive shopping experiences while driving customer loyalty.

The Lead strategically plans and executes Front End activities based on workload and operational functions and will assist on the sales floor as required.

What you'll do...

1.Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2.Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.
3.Handles customer and associate concerns and provide guidance as required
4.Delegate, assist and follow up overall front end operations, ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.
5.Delegate, assist and follow up overall front end operations, ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.
6.Assign Associates to support with coverage and availability tasks in all areas of the store.
7.Participates in the training and development of the Front End Associates , and provides feedback as needed, ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.
8.Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

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