Position Summary...

The Lead Specialist, Walmart Academy Facilitation delivers comprehensive learning content virtually and in-person, focusing on strategic, leadership, and complex training. This role supports facilitator development, maintains strong business relationships, and ensures alignment with corporate strategies.

What you'll do...

The Lead Specialist, Walmart Academy Facilitation prepares and reviews training documentation, incorporating internal and external information and trends. Time is spent in the operational environment to understand business processes, obstacles, and the needs of end users. This role ensures effective session flow, generates participation, tailors presentations to participant needs, and uses relevant storytelling to engage and inspire.

Influence and feedback are key components, utilizing system-driven student tracking, feedback from leaders, and observed behaviors to assess and track progress. Data is used to confirm learner readiness and communicate program effectiveness to stakeholders. The role may also support the development of learning dashboards and share best practices.

This position confirms that learners meet performance criteria, collaborates on root cause issues, and plans continued development. It provides factually based feedback to coaches and escalates concerns as needed. It also creates and maintains strong relationships with business partners.

The Lead Specialist displays passion and energy while facilitating, using broadcast voice techniques and creative engagement methods. Staying current with trends in education and training, this role aligns content with corporate strategies and supports the onboarding and development of other facilitators. Proactive management of administrative requirements, system upkeep, and program maintenance is essential.

Qualifications

• Past experience leading as a salaried manager within Store Operations, Supply Chain OR Professional Facilitation Expertise
• In depth knowledge of and 5+ years of experience adult learning principles, interactive learning design and blended learning techniques (classroom, e-learning, action learning, communities of practice, self-paced)
• Professional certification in known Leadership Programs (Situational Leadership, etc.)
• Coaching designation is an asset
• Strong diagnostic skills
• Strong written, oral, and facilitation skills including knowledge of group dynamics
• Self starter and ability to take initiative to deliver results
• Intermediate to advanced knowledge of Microsoft office applications, specifically Word and
• ·PowerPoint
• ·Strong relationship management and collaboration skills (internal and external)
• ·Strong communication skills
• ·Uses social learning technology to augment learning ‘stickiness’
• Minimum Education Required College Certificate of Diploma
• Minimum Years of Experience Required 5 – 7 years

Additional Requirements

• ​This role requires the ability to travel multiple times throughout the year to support facilitation delivery and business priorities.

• Locations: Calgary/Edmonton/Mississauga/Scarborough

Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

The pay range for this position is $74,000.00 - $101,750.00. Pay will be determined based on relevant experience.

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L’échelle salariale pour ce poste est de 74,000.00 à 101,750.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5995 Steeles Ave E, Scarborough, ON M1V 5P7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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