Position Summary...

Senior Manager, Program Management will oversee and optimize program delivery systems, ensuring continuous improvement and innovation to drive long-term growth. This role manages a team of professionals, ensuring efficient and effective operations.

What you'll do...

The Senior Manager, Program Management is responsible for developing and implementing key performance indicators (KPIs) to monitor and evaluate the performance of various systems and services. This position ensures operational excellence by optimizing processes, workflows, and systems to enhance efficiency and resource utilization. Regulatory compliance and risk management are also essential responsibilities, requiring the identification of potential risks and the development of effective mitigation strategies. The role requires strategic leadership to develop and execute a comprehensive vision and long-term strategies that align with organizational goals. The Senior Manager may also identify and implement innovative technologies and systems to improve operational efficiency and quality. Budgeting and resource allocation are critical, with collaboration required to develop and manage budgets, ensuring optimal use of resources. Team management is a key component, involving the leadership and mentoring of team members to foster a collaborative and high-performance work environment. The role may also include providing training and professional development opportunities. Effective stakeholder collaboration is necessary, requiring coordination with internal departments and external vendors to ensure seamless program delivery. Leadership Expectations: Respect the Individual: Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all; identifies, attracts, and retains the best team members. Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer and company; and regularly recognizes others’ contributions and accomplishments. Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action. Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving). Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values. Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Serve our Customers: Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers. Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy. Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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