Position Summary...

This position is responsible for educating, supporting, and being a local subject matter expert for Temporary Foreign Workers (TFWs) for their region. The ideal candidate will have a strong understanding of Canadian immigration laws, excellent communication skills, and a passion for helping individuals navigate the complexities of working in a foreign country and the immigration process available to them.​ 

What you'll do...

1. ​Conduct Orientation Sessions: Organize and lead orientation sessions for TFWs, asylum seekers and their management, covering essential information about the work permit process, living and working in Canada as a TFW/asylum seeker.
2. Resource Development: Develop and distribute educational materials, such as guides, FAQs, and other communication channels, to assist TFWs/asylum seekers in understanding their rights and responsibilities regarding their work permits including navigating the Canadian Immigration process.
3. ​Workshops and Training: Plan and facilitate workshops for management and TFWs/asylum seekers regarding the work permit process, Canada Immigration including Federal and applicable provincial programs. ​ ​
4. Individual Support: Provide one-on-one support to TFWs/asylum seekers addressing their concerns and identifying resources to help them resolve questions they may have regarding their work permit, permanent residency application or navigating related federal/provincial programs.
5. ​Liaison Services: When asked, act as a liaison between TFWs/asylum seekers and various stakeholders, including government agencies, and community organizations.
6. ​Critical need: Direct TFW/asylum seekers to the associate assistance program when faced with personal situations (medical, mental health, financial assistance, etc), ensuring TFWs receive appropriate assistance.​​
7. Policy and Regulation Knowledge: Stay updated on Canadian immigration laws, policies, and regulations affecting TFWs/asylum seekers, and ensure compliance within the organization.
8. ​Advisory Role: Provide support to TFWs/asylum seekers on matters related to immigration legislation including who to contact, where to get more information).
9. ​Best Practices: Develop, implement and contribute to best practices for supporting TFWs/asylum seekers, ensuring they have the information they need to enhance their well-being and integration into their local community.
10 Regular Updates: Communicate regularly with management, TFWs/asylum seekers to keep them informed about any changes in policies or procedures that may affect them.
11. ​Compliance and Reporting: Maintain compliance and accurate records and prepare reports on the status of TFWs/asylum seekers, providing insights and recommendations to management.
12. ​Collaboration: Work collaboratively with other departments and external organizations to enhance support services for TFWs.

Qualifications:

• Bachelor's degree in Human Resources, Social Work, Law, or a related field, is preferred but not required
• Experience in HR and/or project management
• Personal experience being a Temporary Foreign Worker as well as undergoing the Canadian Permanent Residency process is preferred
• Excellent Communication: Strong verbal and written communication skills, with the ability to convey complex information clearly.
• Empathy and Cultural Sensitivity: Ability to interact with individuals from diverse cultural backgrounds with empathy and understanding.
• Problem-Solving: Strong analytical and problem-solving skills to address and resolve issues effectively.
• Organizational Skills: Excellent organizational and time-management skills to handle multiple tasks and priorities. 
• Language Proficiency: Proficiency in English is required; additional languages are an asset.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3400 39Th Ave Ne, Calgary, AB T1Y 7J4, Canada

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