Detection and Reporting
• Ensure that appropriate cyber security controls are executed according to the security program.
• Implement security improvements by assessing current situation, evaluating trends and anticipating requirements.

Incident Assessment
• Review, assess and analyze the nature of the detected threat, its potential impact, and the best course of action.
• Identify the vulnerability that allowed the incident to occur and recommend changes to prevent similar incidents in the future.

Incident Coordination
• Coordinate and organize the appropriate teams within the organization to respond to the threat.
• Prioritizing incidents according to their risk rating
• Adjusting the incident management process as required to ensure its effectiveness.

Containment and Mitigation
• Implement appropriate measures to mitigate the impact of the threat and prevent it from causing further damage.
• Where required, participate in CAB reviews in support of remediation efforts to mitigate the threat

Documentation and Reporting
• Managing and maintaining the Incident Response Log; ensuring a detailed record of the incident and your response. You will need to document every step of the process, from detection to resolution.
• Identify trends and patterns, understand the effectiveness of your response, and identify areas for improvement.
• Provide monthly reports on incident KPIs, trends and patterns to senior leadership.
• Contribute to the maintenance, testing and improvement of incident response plans, procedures and processes.

What you'll bring:

• Bachelor's degree in information technology, engineering, or a related field.

• Certifications: CISM, ITIL ITSM, CISP, CISSP or COMPTIA+
• Hands-on experience (at least 3 years) with information security is a requirement.
• At least three year's experience working in IT service management, or a similar role.
• Working experience and familiarity with common security and privacy industry standards (example: ISO/IEC 27001, NIST, PCI DSS, ITIL, COBIT etc.).
• Ability to analyze a high volume of technical data and work in a fast-paced environment.
• Strong problem solving, analytical, and time management skills.
• Ability to work independently and with multiple and diverse contacts, including external organizations, other IT staff, and different levels of management within the organization.
• Ability to handle multiple concurrent tasks while demonstrating urgency and ownership to drive projects to completion.
• Strong organizational and problem-solving skills.
• Demonstrated excellence in communication, both written and verbal