Position Summary...

The Manager of Card Programs will report into the Director, Financial Services and will be a key part of the Banking and Financial Services Team. This role will be focused on interacting with our current banking partners (Fairstone Financial) and acting as their liaison within Walmart, while also ensuring our banking partner initiatives are aligned with our aggressive Financial Services expansion plans. You will work with the Walmart Rewards MasterCard (WRMC) and Fairstone teams to grow the WRMC rewards business, which includes developing and leading programs to acquire new cardholders both in-store and digitally, increasing activation rates, and engaging our cardholders with relevant offers. You will bring expertise in financial services customer acquisition, business case development, retail operations, vendor management and marketing program execution and measurement. Your expertise will help us acquire, grow and engage our growing cardholder base.

What you'll do...

Key Accountability/Responsibility
20% of Time:  ​​Work collaboratively with Financial Services leadership and banking partners to align Financial Services business goals with scaling our growth plan​

Key Accountability/Responsibility
25% of Time:  ​​Work with the Walmart Rewards MasterCard (WRMC) and Fairstone teams to grow the WRMC rewards business​

Key Accountability/Responsibility
10% of Time:  ​​Provide thought leadership and expertise in financial services customer acquisition, campaign design, rewards and marketing tactics.  ​

Key Accountability/Responsibility
10% of Time:  ​​Build client-ready, compelling content and reports for senior executive steering sessions​

Key Accountability/Responsibility
5% of Time:  Manage escalated compliance, fraud and customer service cases and program management

Key Accountability/Responsibility
5% of Time:  ​​Develop collaborative relationships with banking partners and act as a liaison within Walmart​.  Take a leadership role in weekly Operating Committee meetings and contribute to monthly Management Committee governance meetings.

Key Accountability/Responsibility
20% of Time:  ​​Facilitate communication, decision-making and issue resolution as required for new and existing acquisition/engagement campaigns for the WRMC​

Key Accountability/Responsibility
5% of Time:  Keep up-to-date on competitive offers in the industry and products in the omni-channel landscape; turn this research into actionable recommendations to meeting portfolio KPI’s

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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