(CAN) Claims
Pointe-Claire, Canada
Retail Hourly
Walmart stores are at the heart of the local community
As an associate, you’ll be the welcoming face our customers see each time they visit our stores. You offer that helping hand and keep our shelves full of the great products that our customers want and expect so that they come back time after time.
At Walmart, you’ll be part of a team working together to deliver exceptional customer experiences and helping Canadians save money to live better.
- Job Type: Regular/Permanent
- Schedule: Morning, afternoons, evenings, nights
Success Profile
What makes a successful (CAN) Claims at Walmart? Check out the top traits we’re looking for and see if you have the right mix.
- Flexible
- Helpful
- Good Listener
- Team Player
- Communicator
- Positive
Life In Store
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Ravish Passy's Journey: From International Student to Senior Manager
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From ordinary to extraordinary: how Walmart Canada helped me grow outside of my comfort zone
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Chasing Opportunity: My Journey with Walmart Canada
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There’s no barrier too challenging for Walmart Canada associate Anthony
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Empowering women and shaping futures through Walmart Canada’s Rising Star program
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Walmart Canada raising store associate wages, investing in technology
![Map of Canada](https://tbcdn.talentbrew.com/company/4853/v1_0/img/location-map.jpg)
Benefits
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Healthcare
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Dental*
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Life Insurance*
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Paid Vacation*
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Advanced ED
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Store Discount
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EQ Health
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Special discount days
*To be based on hours or employment status (i.e., Full -Time/Part-Time)
Responsibilities
(CAN) Claims
Pointe-Claire, Canada Hourly Associates
Position Summary...
To obtain proper credit from all Vendor Partners and control Inventory through proper merchandise handling procedures according to company guidelines while providing exceptional customer service to vendor partners, associates, as well as with customers while on the sales floor.What you'll do...
1. Assists in Shrink prevention by scanning all damaged and stolen merchandise in a timely manner.
2. Maintains all up-to-date returns, vendor return requests (RA), recalls, paperwork, packing and shipping and ensuring they are completed in a timely manner and within any deadlines as per Company guidelines.Handle all SORT, and Global Donation Merchandise
3. Ensuring safety practices are being followed continuously. i.e., chemicals are properly disposed, claims area is kept neat, clean and free of hazards, proper ladder usage and lifting techniques.
4. Monitors merchandise being returned through claims and protect assets by ascertaining proper process and handling in regard to shrink, in order to keep charge backs to a minimum. Recording and monitoring returns and shrink wins within the store.
5. Maintains up to date knowledge about Company policies, guidelines and processes regarding the handling of damaged and recalled merchandises and ensures all New Store Programs and systems are implemented and followed on a continuous basis.
6. Ensures that the Return Manual is being followed through keeping claims current, keeping charge backs to a minimum and ensuring Vendor Return Request Forms are completed for all claims over 45 days old.
7. Completes all GM CVP (Customer Value Program)
8. Provides support to Office Support Associate (OSA) and Directs Store Delivery Associate as required.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
195 Boul Hymus, Pointe-Claire, QC H9R 1E9, CanadaAre you currently a Walmart associate?
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