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Customer Service Desk Associate

Sherwood Park, Canada

Retail Hourly

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Walmart stores are at the heart of the local community

As an associate, you’ll be the welcoming face our customers see each time they visit our stores. You offer that helping hand and keep our shelves full of the great products that our customers want and expect so that they come back time after time.

At Walmart, you’ll be part of a team working together to deliver exceptional customer experiences and helping Canadians save money to live better.

  • Job Type: Regular/Permanent
  • Schedule: Morning, afternoons, evenings, nights

Success Profile

What makes a successful Customer Service Desk Associate at Walmart? Check out the top traits we’re looking for and see if you have the right mix.

  • Flexible
  • Helpful
  • Good Listener
  • Team Player
  • Communicator
  • Positive

Explore This Location

Check out where you could be working before you apply.

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Benefits

  • Healthcare

  • Dental*

  • Life Insurance*

  • Paid Vacation*

  • Advanced ED

  • Store Discount

  • EQ Health

  • Special discount days

*To be based on hours or employment status (i.e., Full -Time/Part-Time)

Responsibilities

Customer Service Desk Associate


Sherwood Park, Canada Hourly Associates
11/08/2024 Regular/Permanent R-2038640

Position Summary...

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you'll do...

1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

239 Wye Rd, Sherwood Park, AB T8B 1N1, Canada

Are you currently a Walmart associate?

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R-2038640
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