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(CAN) OMNI Lead Department Manager

Thunder Bay, Canada

Retail Hourly

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Walmart stores are at the heart of the local community

As an associate, you’ll be the welcoming face our customers see each time they visit our stores. You offer that helping hand and keep our shelves full of the great products that our customers want and expect so that they come back time after time.

At Walmart, you’ll be part of a team working together to deliver exceptional customer experiences and helping Canadians save money to live better.

  • Job Type: Regular/Permanent
  • Schedule: Morning, afternoons, evenings, nights

Success Profile

What makes a successful (CAN) OMNI Lead Department Manager at Walmart? Check out the top traits we’re looking for and see if you have the right mix.

  • Flexible
  • Helpful
  • Good Listener
  • Team Player
  • Communicator
  • Positive

Explore This Location

Check out where you could be working before you apply.

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Benefits

  • Healthcare

  • Dental*

  • Life Insurance*

  • Paid Vacation*

  • Advanced ED

  • Store Discount

  • EQ Health

  • Special discount days

*To be based on hours or employment status (i.e., Full -Time/Part-Time)

Responsibilities

(CAN) OMNI Lead Department Manager


Thunder Bay, Canada Retail Operations
10/28/2024 Regular/Permanent R-2028255

Position Summary...

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What you'll do...

Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
Job Responsibility #3 Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
Job Responsibility #4 Delegate, assist and follow up on completion of daily OMNI activities.
Job Responsibility #5 Support with scheduling as needed.
Job Responsibility #6 Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
Job Responsibility #7 Participates in the training and development of the OMNI Associates , and provides feedback as needed.
Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklistsand ensuring displays and fixtures are secure and free of debris.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

777 Memorial Ave, Thunder Bay, ON P7B 3Z7, Canada

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R-2028255-1
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